COMPANY PROFILE & SERVICES
 Comber Customer Service Ltd. was established in 2005 with the aim of providing local aftersales and support services to Comber’s customer base in UK and Ireland.
Comber is a leading Italian supplier of filters, filter-dryers, paddle dryers and pan dryers in the pharmaceutical and fine chemical industries.
Delivery of Comber process machines is the starting point for a concrete and high level assistance along the years.
This keeps long-lasting and always closer relationships between supplier and Client.
Specialising in the area of drying and filtration technology, Comber Customer Service Ltd. provides:
- Assistance with all aspects of erection, installation, commissioning and training
- Spares procurement via the internet and stock of common Hastelloy items
- Pro-active / predictive / preventative maintenance based on intrusive and non-intrusive scheduled inspections and servicing
- Complete GMP upgrades and retrofits including upgrades for ATEX
- Comber Inerting System for filters, filter-dryers, dryers and reactor-dryers
- Systems for control and condition monitoring of mechanical seals, agitator bellows and hydraulic movements with remote modem service
- Comber automatic heel removal and cleaning system
- Containment solutions for product discharge, heel removal and sampling including Comber ‘3 in 1’ design
- Ongoing training – mechanical, electrical, control and process
- Trials and scale-up studies with lab and pilot rental machines
- Troubleshooting and process optimisation
- Validation protocols (IQ & OQ)
- Process analytical technologies (PAT)
- Consultancy in Nutsche filtration and vacuum drying e.g. assistance with URS and FDS development and HAZOPS
Comber`s aftersales philosophy is CUSTOMER ORIENTATED : for this reason, we are able to propose to each Client the best solution for their express need.
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